My Chat Messages Are Not Loading
July 26, 2022
We recommend using Google Chrome as our platform has been optimized for Chrome.
- Login to Treehouse Community (Community or Community Plus) and open the Chat Messenger
- Right-click anywhere on the page and click Inspect
- Wait for the Inspect Panel to open which will be on the right-hand side
- Go to the Refresh button on your browser (i.e. Google Chrome, FireFox, Safari), right click on the Refresh button (do not refresh the page) and select "Clear Cache and Hard Reload"
- IF you cannot access those options, you can also use Ctrl+R, Ctrl+Shift+R or Cmd+Shift+R.
- This will reload the page and the Messages should populate.
- If you still do not see the messages, close the tab you are on and open a new tab and go to the Messenger page.